Returns & Exchanges
At The Calzone Kitchen, we take pride in our fresh, handcrafted ingredients; however, due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect. Please contact us within 24 hours of delivery to ensure we can resolve any issues with your order immediately.
Inspect Your Order
Upon arrival, please check your calzones and sides for any signs of transit damage or temperature concerns.
Capture Documentation
Take clear photos of the packaging and the product if there is a quality issue or an incorrect item was received.
Contact Support
Email our kitchen team at support@thecalzonekitchen.com with your order number and the photos within 24 hours.
Resolution Process
Our team will review your claim and either issue a full refund to your original payment method or ship a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing